Saturday, October 31, 2009

Victims Of High Taxation




The Village Postmaster and his family are still recovering from their 1am encounter with the robbers who smashed into their shop. Needless to say, the police have yet to apprehend anyone.

The gang were after cigarettes, and it turns out this was one of a huge number of such robberies taking place right across the country. Just in the last few months, small shopkeepers have been hit in Croydon, Oxfordshire, Glasgow, Sussex, Devon, Gloucestershire, Liverpool, Yorkshire, and back in Sussex again. AND THAT'S JUST THE FIRST PAGE FROM HUNDREDS OF GOOGLE RESULTS.

This is a massive crime wave.

WTF is going on?

The VP has already blogged his own highly plausible theory. Just like back in the eighteenth century, extraordinarily high taxes on tobacco have nurtured an extensive black market. And as before, this market has been supplied principally by smugglers bringing in untaxed stock from overseas.

It is a highly organised business. As described here, it has progressed way beyond a few amateurs loading up their white vans in Calais. Indeed, it is no longer driven by the difference in duty between the UK and our EU "partners", such differences having been largely eliminated (tax now accounts for 70-80% or more of the retail price right across the EU).

No, what's driving this is that organised criminal gangs have found ways of obtaining large quantities of cigarettes and tobacco without paying duty at all.

Of course, some is counterfeit. But much is the genuine article, manufactured and branded by the big international tobacco companies, and reportedly sourced from their legitimate factories in countries such as Ukraine. Here's a graphic summarising one estimate:



Obviously, the customs authorities all over the EU are working to clamp down, and over the last few years, HM Revenue and Customs have stepped up their efforts significantly. Quite right too.

But every success means that black market distributors in pub carparks and bootsales across the country find themselves short of product. So as the VP points out, the market has come up with a neat solution - stealing from legitimate suppliers here in the UK.

We've blogged the black market in tobacco before (eg here and here). Fundamentally, with tax now accounting for three-quarters of the price of cigarettes, even normally law abiding folk like the parson and the clerk can convince themselves such taxes are onerous and unnatural, and that it's reasonable to resort to the black market. After all, it isn't as if the black market is real crime, like murder or something.

We have moved beyond the realms of workable taxation. High taxes become the excuse for criminality.

And tobacco is such a great product for criminals. It's both light and high value (cf the mobile phones used in VAT carousel fraud). In one recent case, customs officers "found 74,000 cigarettes in the luggage of a Newcastle couple travelling from the Canary Islands". Something that easy to smuggle is very difficult to stop.

So what to do?

Well, since Tyler doesn't himself smoke, he strongly supports taxing smokers to buggery. Let 'em pay, says Tyler - less taxes for the rest of us to stump up.

But as we can see, that approach has opened the gates to a crimewave. And whatever the buyers of black market ciggies may tell themselves, it's not a victimless crimewave - just ask the VP and his family.

Worse, the black market in tobacco is just one part of Britain's burgeoning black economy. As we blogged here, most serious estimates have put the size of our black economy at 10% of GDP or more. But those estimates were made pre-recession and pre-Polish plumbers. Our guess is that it's now much bigger, and our forthcoming tax hikes will make it bigger still.

Which is very worrying.

High taxes fuel the black economy.

And the black economy fuels crime.

Yet another reason why Cam and Oz need to get a lot more serious about cutting spending rather than raising taxes yet further.

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Friday, October 30, 2009

Bubbling... Down The Plughole


The news that the US has emerged from recession has been welcomed around the world.

Well, not in Downing Street obviously, but certainly the financial markets liked it. The UK now seems to be the only major economy still mired in the slough.

So will we ever escape?

Last night Tyler attended a talk by an eminent and respected financial journalist. We won't identify him, because he seemed nervous of having his views reported. But we discussed bubbles in asset markets, and there was general agreement that we now seem to have entered yet another one. The recent recovery in asset prices is based entirely on the huge monetary stimulus that's been pumped out by the central banks, and it's unsustainable.

As we know, the stimulus was applied to head off the mooted Second Great Depression - in other words, to prevent output and employment (the real economy) collapsing. And in most economies outside the hopelessly overstretched UK, Ireland, and Iceland, it seems to have done the trick.

But the most pronounced effect has been in asset markets. Not only have equities soared by 50% since the lows, and not only have commodity prices pushed up by 20-40%, but even property prices have recovered: UK prices are now higher than a year ago.

Which is extraordinary, when you consider how overvalued UK property remains relative to incomes. As a reminder(see this blog), just before the crisis broke, the IMF said we had the third most overvalued property in the world. And less than half of that - 13% - has since been corrected (for comparison, Irish house prices are down 25%):

The fact is, we are still in the phoney war. At some stage quite soon, the real war will break out. Central banks in the recovering economies will start increasing interest rates, and clawing back their huge monetary stimulus. Norway's central bank has already moved, with Governor Svein Gjedrem noting that asset prices have "risen sharply and probably excessively".

When the other major economies follow suit, the first thing that will happen is that the global asset bubble will deflate, and fast. We will be reminded that wealth cannot be conjured out of nothing, and our past debts are still there to be paid for. We really are much poorer than we thought two years ago.

House prices will resume their downward trend, and to give you an idea, here's one we made earlier:


Then, if the Bank of England keeps our interest rates down while others are increasing theirs, sterling takes a further slide. Import prices rack up and we are poorer still.

Then the bond market remembers that HMG has the highest borrowing requirment of any developed country (see this blog), and panics. Despite the low Bank Rate, the cost of government borrowing ratchets up, and pretty soon UK taxpayers are shelling out more than the annual NHS budget just to pay interest.

WTF do we do?

Last night, a youthful member of the audience made the obvious suggestion. "It seems to me," he said, "that what we need is a bit of inflation. Yes, the bond market might exact some penalty in terms of higher interest rates, but overall a bit of inflation would erode our real debt burden and give us the chance to wipe the slate clean" (I paraphrase).

The journalist agreed, suggesting that is precisely what the Obama administration is working towards. However, he also reminded us that it's very difficult to stop at "a bit" of inflation - last time it was tried back in the 70s (to pay for the Vietnam War and Johnson's Great Society), the whole thing spiralled out of control, turning very nasty indeed for us here in Blighty:


And of course, there's another point: it's all very well for young people and other debtors to wish for inflation, but for old timers with savings, that's the last thing we want. As far as we're concerned, we depend on our bank and building society accounts to finance our old age. The last thing we need is to be thrown on the mercy of a bankrupt state.

Gah! I've gone and upset myself again.

Someone has been telling Tyler that Cyprus is now the place for oldies. Tax rates are very favourable for retired ex-pats (just 5% on pension income), their budget deficit is miles smaller than ours, there's sun, Marks and Spencer, frequent direct flights back to the UK (4 hours), and they've long ago forgotten all that unpleasantness during the 50s.

Where do we sign?

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Thursday, October 29, 2009

Migration Update


Following the shocking revelation about Labour's secret plan to transform our culture through mass immigration (and "to rub the Right's nose in diversity"), we've taken a look at the latest migration statistics.

According to the ONS, a net 2.7m foreign migrants came here during Labour's first decade (1998-2007 inclusive). Which is getting on for 5% of the population.

Of those, just 270,000 comprised the famous influx of Polish plumbers and Czech waitresses following EU enlargement in 2004. A further 170,000 came from other members of the EU, so that the total EU influx totalled 440,000. In other words, well under 20% of the total immigration came from the EU - the people we've always been told we can't refuse.

The remaining 2.3m were split roughly 50/50 between those from the Commonwealth (1.2m) and elsewhere. Or at least, they split that way in the official statistics. But of course, the official stats take absolutely no account of the unknown number of migrants who've arrived illegally.

Meanwhile, British born citizens have left in droves: over the same ten years, a net 0.8m went. Which, in terms of cultural transformation, is a double whammy.

Now obviously Labour are going to deny that this was the reason they systematically encouraged mass immigration. But if not this, then what?

Sure, they used to tell us it would make us all richer. Until that is, we found out that it hasn't (eg see this blog).

And then they told us we couldn't stop it even if we wanted to, because we were in the EU. Until that is, it turned out the vast majority of migrants were coming from outside the EU, so EU membership was irrelevant.

And now we're told... well, I can't quite work out what we we're being told now, but I think we can safely assume it's self-serving nonsense.

Another issue Mr Cam needs to grip pdq.

PS See here for our full analysis of the immigration stats, although the cumulative inflow has increased by a further 400,000 since then.

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The Real Lessons Of Nimrod



More victims of government failure


"We are working hard to ensure we capture lessons from incidents and inquiries to improve our safety. As an organisation the MOD is changing its culture and approach to put safety first."

So says the lamentable Bob Ainsworth.

How many times have we heard that? How many times have we heard some government minister telling us that lessons have been learned and changes made? And how many times have we been let down?

And before we go any further, just take a moment to imagine it was your partner, your son, your brother, or your father who went down with the plane.

I haven't read the whole of the 587 page Haddon-Cave Review of the 2006 Nimrod crash, but what I have read tells a familiar story of bungling, complacency, and denial:

"If the Nimrod Safety Case had been drawn up with proper skill, care and attention, the catastrophic fire risks to the Nimrod fleet... would have been identified and dealt with, and the loss of XV230 in September 2006 would have been avoided...

Unfortunately, the Nimrod Safety Case was a lamentable job from start to finish. It was riddled with errors. It missed the key dangers. Its production is a story of incompetence, complacency, and cynicism."

It is a shameful tale, and nobody emerges with credit. Unusually for such an enquiry, the Review names names, in the MOD, the RAF, and the private contractors involved - BAE and Qinetiq. They should all hang their heads - as well as getting sacked.

But the real lessons go much deeper. The real lessons relate to those fundamental flaws in government we blog so often.

To start with, the only reason fourteen of our servicemen were flying in that ancient clapped out plane at all, was because our politicians decided to overrule the advice of their frontline professionals.

As BOM readers will recall, back in 1996 the RAF and MOD procurement team wanted to replace the ancient Nimrod MR2 fleet with the Lockheed Orion, the world's most successful maritime reconnaisance aircraft. But the politicians effectively overruled them, opting instead for an updated version of the Nimrod.

Why? Well, we'll never know exactly, but we may presume it was to shore up BAE which depends critically on MOD orders. In other words, it was a decision made on industrial policy grounds rather than military needs (the Defence Secretary at the time was BBC TV pundit Michael Portillo, who subsequently became - yes, you guessed it - a non-executive director of BAE).

Second, the reason the Nimrod MR2 is still flying, rather than its replacement MR4, is that BAE has still not finished the new version. The MR4 was originally supposed to go into service in 2003, but the latest official estimate is 2011 - eight years late. Eight years in which our servicemen have been expected to go on flying in dangerous planes that are older than they are themselves (indeed, when you consider the Nimrod is basically a converted Comet airliner, these planes are actually even older than Tyler).

And of course, the delay is on top of a truly wild cost escalation. The project was originally supposed to cost £2bn for 21 planes- £95m each. But we're now paying £3.6bn for 12 aircraft- £300m each. That's a price increase of 216%.

Should we blame BAE for the overruns? Well, yes, of course. But it fits into a much broader pattern of government being incapable of managing its contractors effectively. We've blogged this issue many times, and it includes the inability to spec the job properly, the inability to draw up workable contracts, the inability to price jobs realistically, and a chronic inability to stick to the original spec. The all too predicatable result is delay and cost overruns, just as we see with Nimrod.

Third, the reason the MR2's known safety issues were not tackled - or better still, the plane grounded - was that the 2001-2005 safety review (the "Safety Case") was little more than a gigantic box-ticking exercise. Haddon-Cave says:

"... the task of drawing up the Safety Case became essentially a paperwork and ‘tickbox’ exercise...

... The Nimrod IPT [the MOD's own project team] inappropriately delegated project management... to a relatively junior person without adequate oversight or supervision; failed to ensure adequate operator involvement in BAE's work; failed to project manage properly, or to act as an ‘intelligent customer’ at any stage; failed to read the BAE System Reports carefully or otherwise check BAE Systems’ work; failed to follow its own Safety Management Plan; failed properly to appoint an Independent Safety Advisor to audit the Nimrod Safety Case; and signed-off BAE Systems’ work in circumstances where it was manifestly inappropriate to do so. Subsequently, the Nimrod IPT sentenced the outstanding risks on a manifestly inadequate, flawed and unrealistic basis, and in doing so mis-categorised the catastrophic fire risk... as ‘Tolerable’ when it plainly was not. The Nimrod IPT was sloppy and complacent and outsourced its thinking."


We encounter this kind of sloppiness in government all the time. Senior managers who delegate critical functions to juniors without proper supervision. Non-existent project management. Failure to act as "an intelligent customer". Failure to check contractors' work. Failure to follow their own procedures. Failure to audit results.

Government is very good at compiling massive codes of practice and rules both for itself and other people. But when it comes to practical execution in the real world, it is terminally hopeless. It simply isn't up to the job.

Fourth, the Nimrod disaster reflects the unintended consequences of this government's much-hyped "efficiency" programmes. Haddon-Cave describes how the cuts demanded by the 1998 Defence Review sent the MOD into "organisational trauma":

"Financial pressures and cuts drove a cascade of multifarious organisational changes, which led to a dilution of the airworthiness regime and culture within the MOD, and distraction from safety and airworthiness issues as the top priority. There was a shift in culture and priorities in the MOD towards ‘business’ and financial targets, at the expense of functional values such as safety and airworthiness."

As we've blogged many times, these so-called efficiency programmes may sound good on paper, but they almost always degenerate into farce (Gershon) or tragedy, as here. Government just doesn't do efficiency. To get better value we have to dismantle it.

But defence is a rather special case. Government has to do defence. And that being so, our first and overriding priority must be to support our servicemen and women, especially in the line of fire. It is completely unacceptable to put their lives at risk in an attempt to shave 20% off the logistics budget, as apparently happened here.

Yes, we should switch to buying off-the-shelf kit (like the Orion). But beyond that we should recognise that we will always end up paying over the odds - that's just the way government is (eg see this blog).

So to summarise, the real lessons of the Nimrod killings are:

  1. Politicians should not override the operational judgements of frontline staff
  2. Government is hopeless at managing outside suppliers - and the end-customers become the victims
  3. Government is hopeless at project management - and indeed, at management more generally
  4. Government is hopeless at efficiency programmes - cuts are never the same as efficiency savings

But of course, we knew all that long ago. It really should not have taken 14 more service deaths to remind us.

PS BAE comes out of this even worse than the MOD. The Review says: "BAE Systems bears substantial responsibility for the failure of the Nimrod Safety Case. Phases 1and 2 were poorly planned, poorly managed and poorly executed, work was rushed and corners were cut. The end product was seriously defective... The work was riddled with errors of fact, analysis and risk categorisation... These matters raised question marks about the prevailing ethical culture at BAE Systems." BAE may claim that the cause of the crash “will never finally be determined”, but if I were a relative I'd be suing.

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Fan Clubs Not Fanfares.



Fanfares feed the egos of creators and advertisers.
Fan Clubs feed the needs of prospective and existing customers.

Fanfares are big, extrovert and short-lived.
Fab Clubs are small, introvert and long-lasting.

Fanfares aim to create water cooler moments.
Fan Clubs are the water cooler.


As connectivity gets bigger, marketing gets smaller.

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Wednesday, October 28, 2009

The Government Inspector

Ofsted are coming - we're doomed!


Autocratic regimes always employ legions of government inspectors. Their job is to tour round the various outposts of the centralised state and put the fear of God into local bureaucrats - to remind them who's boss.

It was back in 1836 that Nikolai Gogol wrote his classic comedy about how the Czar's inspectors terrorised the officials of provincial towns in Russia. The play's joke is that the government inspector actually turns out to be a conman, who finally scarpers with his bribes and the mayor's daughter. But its underlying truth is that the inspection regime does nothing to contain the endemic corruption and inefficiency of the Czar's local officials.

Gogol could write virtually the same play today in Brown's Britain. In councils and schools and hospitals throughout the land, bureaucrats and frontline staff quake at the prospect of a visitation from the inspectors. The inspectorates now cover all aspects of local services, employ many thousands of inspectors, and have budgets running into hundreds of millions (for more details, take a look through the excellent TPA quango report).

One of the most high profile inspectorates is Ofsted. It costs us £228m, has a staff of 2700 (2007-08), and is headed by the wife of disgraced Labour minister Tony McNulty (honestly, you couldn't make this stuff up).

According to Ofsted's website:

"We inspect and regulate to achieve excellence in the care of children and young people, and in education and skills for learners of all ages."
Which gives it an extraordinarily wide brief. It now inspects and regulates not only schools, but also "colleges, initial teacher education, work-based learning and skills training, adult and community learning, education and training in prisons and other secure establishments, and the Children and Family Court Advisory Support Service (Cafcass)". Not forgetting childcare services (aka prosecuting members of baby-sitting circles), and childrens' social care.

Ah yes, childrens' social care.

We blogged the appalling case of Baby P several times (eg see here). Ofsted was centrally implicated, having awarded Haringey childrens' social services excellent marks virtually at the same moment Baby P was dying.

It turned out their inspection had been little more than an elaborate box-ticking exercise, largely carried out by those actually being inspected. At the end of which, Ofsted praised the council for providing “a good service for children”, and improving their "life chances" - a sickening testimony to the uselessness of their inspections.

So how have they responded?

Well, by increasing the number of boxes that require ticking of course. According to those at the sharp-end (HTP HJ), since the Baby P case, social workers have been submerged in a deluge of new bureaucracy. The chief executive of the British Association of Social Workers says:
“What social workers are having to do 80 per cent of their time is serve a bureaucratic machine, which actually has nothing to do with good social work and has everything to do with keeping a really ineffective inspection regime operating in a way that does not support really effective work with children and families.”

Which sounds spot on. And note the response of Childrens' Commissar Balls, when asked if he would intervene to stop the lunacy:

"The answer to that is no. The idea that social workers who are dealing with complex cases of potential child abuse or neglect wouldn’t be making records or keeping track of what they do doesn’t seem to make much sense."

Yup. Yet another here-today-gone-tomorrow amateur who knows better than the frontline professionals how they should do the job.

And if by any chance some courageous council might consider ignoring the government inspectors, and backing the judgement of their own people instead, they should expect a visit from the Cossacks.

Already in the last few months, two previously well-rated shire counties have fallen foul of Ofsted's rage.

We already blogged the case of Surrey County Council, where the failure to tick all of Ofsted's child care boxes properly led to Whitehall intervention, mass sackings/resignations (including Surrey's Chief Exec), and a stinging critique of the entire council delivered publicly by the commissar parachuted in to conduct the purge.

Now a similar thing seems to have happened in Cornwall, where Ofsted has condemned local childrens' services for inadequate record keeping, and various other perceived organisational failures. Only this time, the Chief Exec immediately ran out into the market square to confess his council's shortcomings and promise they will obey all future orders without question. Local democracy it ain't.
Cam reckons he's going to take an axe to Labour's inspectorates. He needs to. We've already suggested axing the Audit Commission. Ofsted can join it. Total saving £450m pa.
PS Tyler used to do the odd spot of acting at school. And The Government Inspector was the first production he ever appeared in. No photos alas, but a quick Google produced the following cutting of another school performance at about the same time. It gives a pretty good idea of the kind of nuanced acting we're talking about, and it even seems to feature the same rented costumes:

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Tuesday, October 27, 2009

Big And Stupid


According to a poll in this morning's Independent, two-thirds of voters now agree that "government has grown too big and needs a major overhaul to make it smaller" (see here for full poll results).

Well, hallelujah. After 12 grim years of rule by Socialist Commissars, British voters have once again shown they're not quite as dumb as the ruling class like to think.

Of course, that's not the way the Commissariat running dogs and lickspittles see it. The Independent itself claims we stupid voters have misunderstood the entire issue:

"The "big government" versus "small government" opposition is, in many respects, a false one. There are areas of British life where the state's activities are distorting and it should pull back. But there are other areas where government ought to be more activist in pursuit of the public good. Our political leaders need to decide where government has a role – and then concentrate on making it as effective and productive as possible in fulfilling that role. The true enemy is not "big government" but "stupid government".

So voters are confused. Instead of demanding a downsizing of government they should really be demanding that government stop being stupid. Apparently that's the real enemy of the people.

The "Independent" adds:
"[The] claim that all of society's ills can be laid at the door of an over-active states is too simplistic. There are also areas of public life where the state has plainly not been active enough. The Government has failed to do enough to stimulate investment in renewable energy technology and infrastructure. The result is that we lag far behind the likes of Germany in the development of solar energy and wind power."
So it doesn't matter that we the people remain deeply unconvinced by warmist theology (see Mr Booker's latest heretical tract here), or that we're aghast at the increasingly bonkers commandments from the warmist priesthood (such as today's injunction from Archbishop Stern to stop eating meat). As far as the Commissariat are concerned, we're being stupid. We must be prepared to sacrifice everything - our livestock, our prosperity, even our hypothermic lives - in order to placate the great God Gaia. Anything else would be... well... stupid.

The Independent also deploys the left's current killer argument against small government:
"One of the reasons we got into this economic mess was the prevalent political ideology that said financial markets were always self-correcting and should be left to their own devices. The banks blew up a destructive credit bubble without facing any meaningful controls from the regulator."
Financial markets are big and stupid, so government has to be big and strong. QED.

Except of course, governments themselves were heavily implicated in the financial bubble and its subsequent collapse: central banks that kept interest rates too low for too long, regulators who couldn't regulate a rice pudding, high spending politicos who luxuriated in the fiscal windfalls generated by the credit boom, etc etc.

Nobody of Tyler's acquaintance thinks government can stay out of financial markets altogether. For example, in a modern economy they have to be the ultimate guarantor of retail bank deposits, they have to ensure their own debt financing operations don't destabilise the currency, and they have to hold the ring against anti-competitive practices (just like in other markets). But that doesn't prove the case for big government more broadly.

The thing about big government is that it is stupid by nature. It truly is the nature of the beast.

And that's not to say that the people who work in government are stupid (Tyler met another very sharp civil servant just last week). And it's not to say that private sector operators are all smart.

No. Fundamentally, big government is stupid because it lacks direction from choice and competition.

Many private sector operations suffer from just as much stupidity. But they have a big advantage over government. Because in their case, if they are too stupid, and if they fail to improve pdq, they go out of business. Their behaviour gets shaped by choice and competition. Which means that unlike government, the private sector largely comprises winners - operations that have dealt with their stupidity (or at least, enough of it to survive out there in the jungle - eg see this blog).

Of course, the commissariat are never going to see it this way. Not only do their jobs depend on Big Government remaining big, many of them actually believe big government knows best. They believe that warmism is the one true faith, that a benevolent superstate headed by Commissar Bliar is A Good Thing, and that markets cannot be trusted.

So who is it that's stupid exactly?

Right now, the pressing issue is how we get Mr Cam to follow through on his fine words at the Tory conference. We completely agree that it was Big Gov wot done it - both to our economy and our society - but in six months time we're going to expect some action. As this poll highlights, we're ready for some serious downsizing.

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Monday, October 26, 2009

Who Pays Our Taxes?


Following our post on whacking the middle class, we've refreshed our memory on who actually pays our taxes.

We can get some idea from the latest ONS analysis of taxes paid directly by households. They account for around three-quarters of total taxes, the remainder mainly being paid by businesses of one kind or another.

In 2007 (the latest data available), of the government's £500bn total tax revenue, £360bn was paid directly by households (including income tax, national insurance, VAT, duties, and council tax).

And of that £360bn, getting on for a quarter (£81bn) was paid by the richest 10% of households (meaning household incomes over about £60 grand pa). Which just goes to prove once again how very grateful we should be to the rich.

In contrast, the poorest 40% of households paid "only" £54bn between them.

Which means that the 50% of households in the middle - the people who probably think of themselves as middle class - ended up paying 63% of all the taxes paid by households.

PS I know what you're thinking. You're thinking that companies don't actually end up paying taxes at all because companies are just legal constructs. Any taxes they pay are passed onto their customers in the form of higher prices, or passed onto their shareholders in the form of lower earnings. So really we need to attribute the £140bn taxes they paid back to their customers and their owners. And you're quite right. Unfortunately we don't have the information to do it.

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Whacking The Middle Class


The middle class isn't so docile everywhere

To paraphrase Willie Sutton, the reason Chancellors rob the middle class is because that's where the money is.

Sure, politicos like to wave their arms and pledge to tax the undeserving rich, but in reality that never raises enough cash. For one thing, there aren't enough undeserving rich to go round, and for another, the rich have an anti-social tendency to move their cash out of harm's way. For example, the new 50p tax on incomes over £150 grand may show we're all in this together, but in reality it's likely to reduce tax revenue (see this blog).

So as Darling/Osborne run through the options for closing our £100bn fiscal gap, the middle class finds itself right back in the crosshairs.

Much of the action will be on tax. The middle class can expect to see income tax allowances and thresholds frozen (just like Howe did in his famous 1981 budget), and you certainly wouldn't rule out Darling extending his 50p tax rate further down the income scale (nicely stitching up Cam and Oz in the process).

The middle class will also be whacked by the forthcoming increase in VAT to 20% (watch this space). The VAT net may even be extended: the National Institute calculate that abolishing the reduced rate of VAT on fuel, and extending VAT to cover everything except food and childrens' clothing would raise £28bn pa by 2015. True, VAT is highly regressive, so proportionate to income, the poor will suffer most. But it's the middle class who will pay most.

The same goes for the planned further increases in eco-taxes, which also tend to be highly regressive. However with a little hippy ingenuity, such taxes can be shaped to hit the middle class especially hard: today's proposal to impose a £3,300 tax on new cars (heavily promoted this morning on the good old BBC) shows the way.

And then there's the sharp hike in business rates facing many small business owners after the government's recent revaluation exercise.

But of course, it isn't just through higher taxes that the middle class can expect to see their incomes cut. There's also the thorny issue of cash benefits.

Last week Tyler attended an interesting session organised by the ever-excellent Reform to launch their new paper on welfare reform - The End of Entitlement. Its key proposals include handing benefit rules and operation to social enterprises and companies, flexible Personal Protection Accounts modelled on ISAs, and replacing social security benefits with private provision.

But the headline item was a further refinement of Reform's proposal to abolish middle class welfare.

According to Reform, £31bn pa is currently being spent on welfare benefits for people who are not in need. Which is a quarter of the entire cash welfare bill.

They define the need threshold on the basis of every adult having an income of £15,000 pa and every child £5,000 pa, so that for example, a two adult two child household needs an annual income of £40k. On that basis they identify the following benefits as being the least well targeted, with high percentages of the benefits spend going to those above the threshold:

As well as pushing up the state pension age to 68 more quickly than currently planned, they recommend eliminating a raft of benefits for those above the needs threshold, including:

  • Scrap Child Benefit and streamline the Child Tax Credit - net saving £7.2bn pa after increase in means tested child support
  • Scrap the Child Trust Fund, Employer Supported Childcare Schemes, Health in Pregnancy Grants, the Healthy Start Scheme and the Sure Start Maternity Grant - saving £1.3bn pa
  • Abolish winter fuel allowance and free TV licences for pensioners - saving £3.2bn pa
  • End concessionary bus fares - saving £1bn pa
  • Charge student loan borrowers at the market rate - saving £1.2bn pa
  • Abolish the Educational Maintenance Allowance - saving £0.5bn pa

In other words, Reform propose an end to Beveridge-style universal benefits, and a much greater reliance on means testing.

Now, whatever you think about more means testing - and several people in Reform's meeting were aghast at the idea - this proposal means a £31bn pa cut in middle class incomes.

As it happens we like Reform's idea. But that's because the state should not be in the business of churning money from tax to benefits for people who don't need the help. It should cut both benefits and taxes (eg see this blog where we estimated the deadweight cost of fiscal churn at £5-6bn pa). .

But unfortunately, that's not where we are today. We have a huge fiscal hole to fill, and while benefits will be cut, there is no immediate prospect of a corresponding tax cut. For the middle class, their benefits cut will come on top of all their tax increases.

So are they going to sit there and just pay up? Put country before themselves?

Or are they going to shout and scream and demand that government cuts its own spending first? Like our middle class American cousins have long done.

Your call.

But you can join the TaxPayers' Alliance here.

And unlike Big Government, it's free.

PS Talking of the TPA, their latest research report is published this morning. Snappily entitled ACA-to-YJB: A Guide to the UK Semi-Autonomous Public Bodies, it's a comprehensive guide to what you and I know as Britain's 1,152 quangos. Here are the key facts:

  • Direct cost to taxpayers - £90bn pa (2007-08)
  • Additional fees and charges levied by quangos - £32bn pa
  • Staff - 534,000, which is more than the entire civil service

It is a fantastically useful survey - everything you ever wanted to know about the cost of these unaccountable, crony-stuffed excrescences. Well done to Ben, John, Katherine, and James for wrestling the facts to the ground. We'll be keeping a copy at our bedside for easy reference.

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Sunday, October 25, 2009

More Cost Ineffective Justice


Violent crime now even worse than unthinkably thought in 2000*

Returning from a couple of days sans broadband, we've been catching up with the Village Postmaster.

He and his family have suffered what's officially categorised as a high trauma crime - robbery in their own home. But we're pleased to see they're back up and running, and they've clearly had huge support from their customers and the local community. After 50 years of soft criminal justice and corrosive welfare dependency, it's reassuring to know some bits of Britain remain unbroken.

At least the police do seem to be taking it seriously. They told the VP that the raid on his store was one of many - the night after his own raid, three more retailers in the county suffered the same fate, quite likely at the hands of the same gang. They really do need to hunt down these scum before somebody gets hurt.

But then what? We return to the same question we asked initially - why do we have to tolerate people like this among us? Why can't we just lock them away for good?

As we've blogged many times, the Home Office has previously estimated* that half of all serious crime is committed by around 100,000 persistent offenders. Each one commits an average of 90 serious crimes every year. Yes, that's right - 90 (see here).

But of those 100,000, only 20,000 are in prison at any one time. The rest are out among us, free to crack on - robbing the VP in his own home, raping, pillaging, whatever takes their fancy.

The obvious solution is to build another 80,000 prison places (doubling the current number) and keep these persistent offenders inside. Permanently.

At the current average £40 grand per place, that would cost us £3.2bn pa, £1bn of which we could get by abolishing the useless probation service (eg see this blog). And by using a little imagination, we could substantially reduce the cost (Tyler Senior favours doing a deal with the Russians for some of their underutilised correctional facilities).

It all seems so obvious to Tyler, the Major, and a host of ordinary people out here in the real world. So why don't we do it?

We know why: our wibbly Prog Con elite - who rarely experience serious high trauma crime themselves - persistently block any such moves. People like Aaronovitch, Finkelstein, and Easton, are forever telling us we are Daily Mail moral panickers, and we are in denial about the true facts (eg see here and here). For is it not the case that the government's official crime statistics show a continuing fall in serious crime?

To which our response has always been that the published official crime stats are so massaged and manipulated that they're not worth the eco-friendly recycled paper they're printed on. And in the last couple of days we've had yet more proof.

First, Denis O’Connor, Her Majesty’s Chief Inspector of Constabulary, has confirmed something we've blogged before - namely that the police are systematically under-recording crimes of violence:

"The plight of battered wives and other incidences of violence are being ignored by police. A third of the violent offences which were not recorded as crimes should have been...

Among the cases was that of one force which recorded that “no crime” had taken place when a woman’s partner slapped her, grabbed her by the neck and threw her on the floor, leaving her battered and bruised. The officers wrote that the victim would say that she had injured herself and that her partner’s account was “more accurate”...

In another incident, a man was knocked to the ground by a blow behind his ear. He was then kicked in the body. He needed six stitches in his head. The officer said he found the circumstances unusual and that the man might have been under the influence of alcohol when he fell. Mr O’Connor’s report said the incident should have been recorded as grievous bodily harm."

According to O’Connor, "the drive to meet government targets could be one reason why officers were failing to record offences".

You don't say.

Second, Policy Exchange have unearthed some unpublished Home Office research showing that the number of hardened offenders has increased alarmingly since the data summarised above:

This new study identifies 350,000 high-rate persistent criminals, who each commit around 260 crimes a year on average. That compares to the 155,000 identified in the earlier Home Office report* - a massive increase. And the number of active offenders overall now stands at an estimated 1.6 million (compared to 1.2 million earlier).

Alarmingly, it is in crimes of violence that the situation has deteriorated most.

The chart above is taken from a confidential crime report produced by Lord Birt for Tony Bliar in 2000. It shows what Birt thought would happen to violent crime by 2010 if the historic trend continued.

But although the chart was designed to shock, Birt was too optimistic. Even though we haven't yet reached 2010, according to the latest HO stats, recorded offences of violence against the person are already running well above the three-quarters of a million extrapolated by Birt. And that's despite the police fiddling the numbers.

But forget hopeless Labour - despite their neat slogans, they've always been useless on crime, and surely we all knew that really. The key question now is what is hug-a-hoodie Cam going to do about it?

I'm afraid I know. And it's not good news.

He's going to say, yes all this crime is a terrible indictment of 13 years of Labour misrule. Yes, indeed. And I'd like to help - I really would. But unfortunately there's no money. Cuh! What can you do?

Which is simply not good enough.

Because quite apart from the high trauma regularly inflicted on innocent hard-working families like the VP's, the Home Office itself reckons the loss and damage to property is now running at well over £100bn pa. Which makes the prison bill look like peanuts.

It's time. Broken Britain or not, we demand some proper cost effective justice.

*Footnote The earlier Home Office research was summarised in Lord Birt's thinking the unthinkable 2000 report for Bliar's Strategy Unit "A new vision for the Criminal Justice System" (see here). Including those 100,000 active persistent offenders who commit 50% of all serious crime, it said there were 1.2 million "active offenders". 155,000 of them were "high rate" offenders each carrying out an average of 250 - yes, 250 - crimes a year.

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Friday, October 23, 2009

Have You Ever Made This Mistake In Your Painting Buiness? Here's The Solution.

I have this book of quotes that I read every morning when I wake up... I just pick it up, close my eyes and open it up to a page and read the quote.

Well, for the last three days in a row, I have opened the book to the exact same quote so I figure there is something I need to learn from it. It says:

"The world makes way for a man (or woman) who knows where he (or she) is going"

-Ralph Waldo Emerson

You see, things haven't exactly been going as planned lately. Many of our new projects are WAY behind schedule and seem to be at a standstill... When people make promises and don't follow through on their word, it reflects poorly on the business owner.

I sent out my newsletter a few weeks ago asking folks to take a survey in exchange for a free trial subscription in our new membership web site that I was expecting to be ready to launch in October.

Well here we are almost in the last week of October and, you guessed it, it's not ready yet.

So what do I do? I guess the only thing I can do is look for the lesson and learn from it.

After all, my goals of providing the best, most up to date information & resources for growing a painting business, haven't changed... I still know where my business is going and like Emerson said, the world will make way for me to do that.

However the lesson I've learned and want to pass on here is simple.

Try not to promise more than you can deliver. ALWAYS under promise and OVER DELIVER.

I have met a lot of "fly by the seat of your pants" business owners, who talk a good game and will say YES to every question a customer asks (even if they know nothing about the skill needed to deliver the result).

They figure, "I'll land the job and figure it out as I go..." But the problem with that approach is that most of the time, in the end, it's the customer who suffers most.

Save yourself the aggravation and never refer anyone based on what they say they can do...

Make them prove to you that they can deliver the goods, because after all if you vouch for someone and they don't deliver, it is going to reflect poorly on YOU!

The membership site (and all of the other projects) IS going to launch and it is going to be AMAZING, but it is going to be a few more weeks until it goes live and for that, I apologize.

As of right now I'm still waiting for a progress report and time line.

I'll be sure to post updates as soon as I know more.

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Thursday, October 22, 2009

Social Media Guru.

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Word Of Mouth.


Lately, I've noticed a worrying increase in conversations and conferences around the issue of word of mouth and influencers. The industry's reaction to the realisation that people are ignoring their messaging is seemingly to search for an alternate way to control the message.

But if you're asking how do we generate word of mouth around our product/service, you're asking the wrong question. It leads to short-lived stunts, misplaced sponsorships and seemingly the resurrection of the debunked concept of the influencer. The latter can be the only explanation for a new frozen fish campaign in the UK being fronted by a retired rugby player.

The question is not how do we generate word of mouth? The question is how do we make our product/service so remarkable that it generates word of mouth?

The answer is to create and continually improve a product/service that makes the users feel better about their lives - whether that be in terms of perceived desirability, genuinely increased enjoyment or improved capabilities and confidence. And that's why generating authentic and persisting word of mouth is so difficult.

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Wednesday, October 21, 2009

FREE Copy of Think and Grow Rich! Here's How

Hey everyone, I'm REALLY EXCITED about this!

I want to send you a FREE copy of my favorite book of all times - "Think and Grow Rich"

Did you know that It's Already Created a Million Millionaires!

...And I want YOU to have a copy for FREE!

Get Your Free Copy of Think and Grow Rich
www.FreeTGRbook.com

Just tell us where to send it, and we'll get it right out in the mail to you today.

My friends Vic and Lisa Johnson are doing this crazy marketing
test where they're giving away Napoleon Hill's "Think & Grow Rich."

I'm helping them with their big giveaway and wanted to make sure
you got your copy before they take this offer down.

Get the details here:
www.FreeTGRbook.com

Feel free to pass this on to friends. They can get one too if they
act right away.

This is one of my favorite books. I know you'll love it!

Andy Thompson

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Village Postmaster Meets The Scumbags


We still need a lot more of these


As we know, sub-postmasters are in the frontline against violent crime.

Last January, we blogged the shocking murder of Craig Hodson-Walker during an armed robbery on his family's post office/general store in the Midlands. Later the same month we blogged another armed robbery on a post office in Berkshire during which the postmaster was badly beaten.

Now today, BOM's old friend the Village Postmaster has been robbed by three thugs who broke into his shop in the early hours of this morning. He and his wife were woken by the shop's alarm system and actually interrupted the raid. But far from fleeing, the robbers responded with threats and violence.

The VP will doubtless blog this grim experience himself, once he's got his shop back in operation (itself no small matter), but we are feeling very angry.

Why should responsible law-abiding citizens have to tolerate violent scumbags smashing down the door and helping themselves? Why should they have to accept being threatened in their own homes?

We demand a criminal justice system that protects us against this. We demand a justice system where punishment for serious crime is far more severe.

The reason is very simple: with low detection rates (25% or less), unless the punishment for those who do get caught is severe, there is no deterrence.

And we also want three-strikes-and-you're-out. As we blogged here, the evidence is that, once anyone has been convicted three times, there's a greater than 50% chance of him reoffending within two years of release. Indeed, for released prisoners, the reoffending rate is 65%. It is outrageous that the law-abiding majority have to accept a risk like that in the name of... well, what?

We'll be following the police investigation into the Postmaster's robbery very closely, and let's hope the police can track down those responsible before they do it again (you can bet this was not a first offence).

Also, the trial of those accused of murdering Craig Hodson-Walker is currently underway. If there are convictions, we will expect these people to be locked away for ever.

No ifs, no buts.

PS The latest outburst by Keir Starmer, the Director of Public Prosecutions, precisely illustrates why we've got into this mess. He reckons the Tories' plan to replace the notorious European Human Rights Act with a British Bill of Rights will bring "shame" on Britain. WTF? We'd always imagined the DPP's job was banging up bad guys, not politicking for "human rights". Anyone would think Starmer was a former Human Rights Lawyer of the Year. Why can't we have prosecutors who actually want to prosecute?

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Splitting The Megabanks

The idea of splitting our megabanks between their high street and casino components is fast becoming mainstream.

We've blogged this many times of course (eg here), and last night the Governor of the Bank of England amplified his own call for such a split. Calling our open-ended taxpayer guarantees "the biggest moral hazard in history", he says:

"Anyone who proposed giving government guarantees to retail depositors and other creditors, and then suggested that such funding could be used to finance highly risky and speculative activities, would be thought rather unworldly. But that is where we now are...

The aim of policy should be to minimise or eliminate that subsidy. Separation of activities helps not hinders that objective, not least because it is the mixture of activities that reduces the robustness of the system."

And we need to get on with it. As we blogged here, zero interest rates and QE mean that the next bubble is already well on the way. This morning the FT's Martin Wolf - labeling our international megabanks cuckoos in the nest - says:

"We must focus on the core issue. Trying to make financial systems safer has made them more perilous... There is a danger that this rescue will lead to still greater risk-taking and an even worse crisis at some point in the not too distant future.

Either we impose a credible threat of bankruptcy, or institutions we have to support are made safer, or, better, we have both of these. Open-ended insurance of weakly regulated institutions that take complex gambles is intolerable. We dare not return to business as usual. It is as simple – and brutal – as that."

Yes, the G20 and the international banking establishment want us to focus on better regulation (such as so-called macro-prudential regulation). And that certainly has a role to play. But we are fooling ourselves if we think our regulators will ever be clever enough to cover all the necessary bases. Governor King is someone who's seen the difficulties of regulation up close and personal, and he says:

"The sheer creative imagination of the financial sector to think up new ways of taking risk will in the end, I believe, force us to confront the “too important to fail” question. The belief that appropriate regulation can ensure that speculative activities do not result in failures is a delusion."

Naturally the megabankers don't want to be broken up - which is why their own economists and pundits issue all those dire warnings about how break-up would undermine the British economy.

But we taxpayers simply can't afford to go on as we are. Relative to GDP, the financial crash hit us harder than any other major economy. As Wolf reminds us, the IMF says UK banks are facing writedowns on bad loans of around $600bn, which is 60% of the US total in an economy that is well under 20% of the size. Bearing risks of that magnitude is not sustainable either for taxpayers or our economy.

So if we're all clear about that, the next question is why are our politicos still in the dark?

Well, of course, they're not really in the dark at all. The reason they don't want to split the banks is that for the last 30 years the financial sector has been the UK's big success story. Broadly defined, it has created 6 million jobs (see this blog), and generated huge amounts of tax revenue. Given our rocky future, politicos of both main parties don't want to accept the Golden Goose may have turned into a cuckoo.

But that just won't do. Yes, there are risks in splitting the banks - especially if we do it unilaterally - but inaction runs the very real risk of an even bigger catastrophe just down the road.

Moreover, we don't reckon a split would lose us the entire investment banking industry. We'd still have the skilled labour force and infrastructure (including the English language) most other European countries lack.

And we could substantially soften the move with some accompanying measures designed to keep the bankers here - eg rescind the new 50p tax rate (see this blog), pledge to end retrospective bank windfall taxes, and promise to continue light touch regulation for non-high street banks. We should have no problem with bankers getting rich - as long as they don't do it at our expense.

Come on George. Think of us taxpayers. Surely you can't be that dependent on megabanker subs?

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Tuesday, October 20, 2009

Pol Makes A Good Point


So bad, it's fallen off the official chart


Today's horrific public borrowing figures underline the need for drastic action. So far in 2009-10, Brown's government has borrowed £77bn, which puts us well on course for busting through £200bn over the year as a whole (the budget forecast was £175bn).

Even setting aside Brown's much hyped capital spending programme, the current deficit year-to-date is £61.5bn - so big, it can no longer be accommodated on the official ONS chart (see above). And our net debt now stands at £825bn - which means the latest estimate of our real national debt we blogged yesterday already needs increasing by £20bn.

The dials are spinning, my friends, and unless someone grabs the controls soon, I'm very much afraid we're going down.

As luck would have it, the CBI has just published its "blueprint" for getting a grip. Like us, it wants spending cuts rather than tax increases, and says:

"...an extra £120bn will need to be taken out of current spending to achieve budget balance by 2015-16. Such savings cannot be achieved by tinkering at the edges, but will require radical public sector reform.

We have identified how the required savings might be achieved by re-engineering the ways in which public services are delivered. By introducing new technology and competition, eliminating waste and inefficiency, and tackling unaffordable pensions and pay head on, we can avoid crude cuts to frontline staff and the vital services on which we all depend."

Their £120bn spending reduction is a cumulative total spread over three years, and it breaks down like this:
  • £63bn from "radically re-designing the way public services are delivered, including making use of new and proven technologies, as well as increasing competition"

  • £27bn from "improving workforce management" - specifically, a two year pay freeze, tackling the sickie problem, and gripping public sector pensions

  • £30bn from more outsourcing to private sector suppliers

  • £16bn (mimimum) from "cutting waste from within government"

63+27+30+16... umm... that's 136 isn't it? Oh well, what's the odd £16bn in a crisis?

Anyway, Pol doesn't like it one little bit. Warning us to "beware the zealots selling miracle cures", she accuses the CBI of fiddling the figures and "licking its lips as it eyes up public services cuts". Anyone would think she was talking about the TaxPayers' Alliance again.

But wait... what's this? Polly actually goes on to make a very good point. Homing in on the CBI's enthusiasm for more outsourcing, she says:

"The CBI claims private contractors can process arrested people through custody suites more cheaply by freeing up police from paperwork, and that private civilian companies can provide basic logistics for the forces more efficiently than using trained soldiers, which sounds convincing.

Or at least it sounds convincing until you consider the forces' abysmal record for striking good contracts with commerce. That's just the problem. Weak public managers are often even worse at drawing up private finance initiative, public-private partnership or even bog-standard procurement deals with the private sector. The danger is that canny companies will run rings round civil servants with neither the knowledge not the greedy motivation to squeeze out every penny's worth."

Spot on Pol. As we've highlighted over and over again on BOM, whether because he's naive, or stupid, or lacks your greedy motivation, the Simple Shopper is absolutely pants at driving deals with the private sector. He cannot be trusted to do it. Which is a serious flaw in the CBI "blueprint".

So if outsourcing is out, what should we do instead?

Pol's solution is pretty well to keep everything in-house, and hope that the public sector can somehow get more efficient by rolling out best practice. Kind of idea.

Our solution is to go way beyond what the CBI suggests. We don't want yet more cack-handed outsourcing arrangements - everything from hospital cleaning to IT shows that the public sector cannot manage them. What we need instead is for government to divest itself of its intermediating role between customer and supplier.

We need... yes, you've heard it all before... choice and competition. We need the spending power put directly into the hands of customers, and we need competing suppliers. So school vouchers, competing social health insurers, directly elected sheriffs, fiscal decentralisation, etc etc. Except for the core functions of the state (law and war, and in this day and age, some minimum welfare safety net), we need to take our bungling Big Government out of the equation.

Such radical reform would not only solve the problem of Simple Shopper outsourcing, it is actually the only way of driving the efficiency savings that comprise the bulk of the CBI's £120bn. Disembodied managerialist efficiency drives just don't deliver such savings: we've had no end of failed attempts over the years, most recently the Gershon farce.

And just be clear about this - the money has run out. Spending cuts are unavoidable.

If we make the choice and competition leap, there's just a chance we can get through by driving out waste rather than hobbling our frontline services.

If we don't, we'll get cuts in frontline services. It's started already: the Crown Prosecution Service is going to save money by letting offenders off.

Your call.

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Monday, October 19, 2009

No Safe Way Down


Recently, Mr and Mrs T nearly traded up to a new house. It came on to the market in early summer and the Tylers made what they considered to be a most reasonable offer in these post-apocalypse days - to wit, 16% below the asking price.

The offer was rejected outright. The owners said at that price, they'd rather not sell at all.

Several months went by, and no other offers emerged. To show willing, the Tylers even nudged up their own offer a few percent. But the sellers remained adamant - our price or no price.

Which was really rather odd, given the property's price history. Because our researches on Mouseprice had immediately revealed that the owners had pitched their price 35% above what they themselves had paid just four years ago. Whereas the overall price increase for the general area had been less than 5% (a BIG UP followed by a BIG DOWN). Sure, they'd made one or two improvements, but nothing like enough to account for the difference.

So the Tylers decided to sit tight and let the mortgage famine do its work on the sellers.

Then, guess what - all of a sudden, another offer appeared, very close to the asking price. "Are they good for the money?" asked Tyler of the agent. "Oh yes, that's not going to be a problem - they're currently in a rental and he's in the City", the agent smirked. The Tylers politely declined the invitation to counterbid.

So there we are. The City is back in bonusland, and the housing market is back on the razz.

According to Rightmove, property asking prices are surging again. Fueled by bonus talk, London prices are now actually higher than they were during the 2007 peak. Which sounds absolutely stark raving.

WTF's going on?

You don't really need me to tell you, but I will anyway.

The lowest interest rates since the dawn of creation is what's going on. There is zero incentive to hold savings in cash and the money is rushing back into property.

And not just property of course. Money is also scrabbling back into the equity markets (eg unit trust sales are right back up). The FTSE is up 50% from its lowpoint and back to pre-crash levels.

Now, as regular readers will know, we are very concerned about all this - and not just because the Tylers lost their new house. It's all very well slashing interest rates and printing money in the immediate face of a meltdown, but how is the Bank of England going to get us back onto a sustainable footing? How is it going to find a safe exit? And how do we avoid a return to 70s style inflation?

In this morning's FT there's an excellent article by Wolfgang Münchau asking the same questions. Noting that the current run-up in asset prices has all the hallmarks of another bubble, he says:

"Our present situation can give rise to two scenarios – or some combination of the two. The first is that central banks start exiting at some point in 2010, triggering another fall in the prices of risky assets. In the UK, for example, any return to a normal monetary policy will almost inevitably imply another fall in the housing market, which is currently propped up by ultra-cheap mortgages.

Alternatively, central banks might prioritise financial stability over price stability and keep the monetary floodgates open for as long as possible. This, I believe, would cause the mother of all financial market crises – a bond market crash – to be followed by depression and deflation.

In other words, there is danger no matter how the central banks react. Successful monetary policy could be like walking along a perilous ridge, on either side of which lies a precipice of instability.

For all we know, there may not be a safe way down."


No safe way down.

Hmm.

Don't like the sound of that.

Although we do take some comfort from the fact that whichever of Münchau's two precipices we plunge down, the Tylers will be better off without their new house. May the Lord have mercy on its new winner's-cursed owners.

Stay solvent.

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(NEW) Painting DVD Teaches This Old Dog New Tricks!

Start-up painting business owners who want to develop better house painting skills and a more fluid understanding of the process for achieving a professional quality paint job, will benefit greatly from Dan Brady's new DVD - "Learn How To Paint A Room Like A Pro".

A few weeks ago I saw a press release come across my desk about a new DVD that outlined the skills & insider tricks of the trade, for painting a room like a professional...

Anyone who knows me, knows that I get really fired up when I see painting contractors use the "Power of the PRESS" to promote their business... so I did what I always do, I sent Dan an email congratulating him.

I had the privilege of speaking on the phone to Dan - Owner of Dan Brady Painting and Wood Restoration, in Travers City, Michigan.

I told him that from time to time, I have new start up painting business owners contact me asking for tips and tricks to improve their painting skills, and that some the people on my newsletter list may be interested in his new DVD.

However before I could promote it, I had to make sure it passed muster and a few days later my copy showed up in the mail.

First impression, I was very impressed! Not just with the depth of information but how professionally it was presented and recorded...

This is Dan's first installment to his "Tricks of The Trade Painting Videos" series and if his follow up DVD's are anything like the first, this information rich library is sure to become a genuine asset to the painting industry.

In fact, I was one of those people who liked to say "there isn't much anyone could teach me about the skills or process of painting..." (because I've been painting all of my adult life) but I'm not ashamed to say I learned a few valuable insights that will save me a lot of time and improve my production process, greatly.

...Which in the end helps to improve my clients overall experience, and that's what it's all about!

Although the DVD is geared toward teaching the "DIYer", it will also help the small business owner who specializes in targeting interior residential repaints by helping them:

  • Streamline the process and reduce the time it takes to paint a room
  • Improve the overall quality of the finished product
  • Improve their overall client experience
Less time to produce the job + a better looking finished product = lots of happy, satisfied customers and more money in your bank account!

The way I see it, if this DVD helps you reduce your production time by just 30 minutes per job (because it helped you streamline your production process) it is worth a thousand times the $24.95 asking price.

We are happy to give Dan Brady and the "Learn How To Paint A Room Like A Pro" DVD our highest recommendation.

To learn more about Dan Brady and see a sample of the DVD head over to: www.danbradypaintingtricks.com

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Perk Up Your Painting Business With Prizes

Hey, everyone loves the chance to win something and as far as I can tell no one else is doing anything like this...

One of the ways we are going to make our estimates stand out in 2010 is to create a "Lucky Envelope" that we give to each prospect along with our written estimate. We are kicking around a few ideas for what should go in the "Lucky Envelope" to help us make a better impression on our potential clients.

Here are a few ideas we are considering...
  1. A scratch off lottery ticket
  2. A coupon for a buy one get one free meal at a local restaurant we have a relationship with.
  3. A chance to win their paint job for free contest offer
  4. A free car wash or movie ticket
Brainstorm some things you can use to make your painting business stand out.

Success in this new economy, takes creative thinking.

Do your best to make the experience more fun and exciting for the home owner and watch your sales improve.

Remember - Sales is service!

The last thing you want to do is look and sound like every other painting contractor in town.

We are about two weeks from launching our (NEW) Subscribers Only Membership web site, where we will share detailed information about how to put together these fun creative (money making) ideas to work.

The monthly membership fee will be less than a cup of Starbucks coffee and scone, especially for our first 100 charter members.

We'll be posing a blog announcement with a link to the new web site very soon, so be sure to bookmark this blog and check back often!

Gudang grosir baju anak murah - harga pabrik !!
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